Quality Commitment to the Customer
Quality Commitment to the Customer - Handling Specialty is dedicated to achieving customer satisfaction through our commitment to providing reliable, maintainable and durable product on time; and continually striving to improve our product and quality system. Designing and building quality, custom materials handling equipment.
Handling Specialty is an ISO 9001:2015 certified company.
The quality objectives we measure and strive to continuously improve include:
- Customer satisfaction
- Product quality (including statutory and regulatory requirements)
- Product reliability
- Product maintainability
- Product durability
- On-time delivery
To satisfy our customer's unique requirements and expectations, our Quality Management Team promotes and encourages the following:
- Constant communication with customers, suppliers and employees
- Continuous development and refinement of new designs, products and applications
- Continuous research for alternative and superior materials
- Continuous development of management and technical expertise
- Acquisition and development of new technology
- Enhancement of technical specifications and support services